Investor Rights & Responsibilities
What you are entitled to expect from a broker, what remains your own responsibility, and the few habits that prevent most problems.
Your rights
Subject to applicable regulations and your account terms, you are entitled to the following.
- Clear account documentation
- A copy of what you signed, and terms written so they can be read.
- Trade confirmations
- Confirmation of each executed trade, so you can check it against what you instructed.
- Visibility of applicable charges
- The right to know what you are being charged and on what basis.
- Account statements
- A record of activity in your account.
- CDC and NCCPL alerts
- Notifications sent to you directly by the depository and the clearing company — an independent record of movements in your account.
- Confidentiality
- Your information is handled with appropriate care and operational controls.
- The ability to complain
- A route to raise a concern and have it looked into.
- Information about escalation
- If we cannot resolve a matter, you are entitled to know where else you can take it.
Your responsibilities
These are yours, and they matter — several of them are the difference between a problem caught early and a problem that cannot be fixed.
- Give accurate information
- An account opened on inaccurate information causes problems later, and can breach regulatory requirements.
- Keep your KYC details current
- Tell us when your identity documents, address, bank account or contact details change.
- Protect your credentials
- Never share a password, PIN or verification code with anyone, including someone claiming to be from Almeer Securities. We will never ask you for them.
- Review your trades and statements
- Check confirmations against what you instructed, promptly.
- Monitor CDC and NCCPL alerts
- These come to you independently of us. Reading them is one of the strongest protections you have.
- Maintain funds or securities for settlement
- A trade has to settle. Ensure the money or the shares are there.
- Report discrepancies without delay
- Anything is easier to investigate while the records are recent.
- Understand the risk
- Investment in securities can lose money. That risk is real and it is yours.
- Make your own decisions
- Almeer Securities executes your instructions. The investment decision is yours.
What no right covers
None of the rights above protects you against a market loss. Segregation of client funds protects against the misuse of client assets by a broker. It does not, and cannot, protect against prices falling.
No institution in Pakistan's capital market — not Almeer Securities, not the PSX, not the SECP, not CDC and not NCCPL — guarantees an investor against a loss caused by the market.