Frequently Asked Questions

Any individual who can satisfy the identification and Know Your Customer requirements, including proof of identity, a bank account in their own name and evidence of source of funds. Joint, corporate and non-resident applications follow the same principles with additional documentation.

Your CNIC, recent photographs, proof of a bank account in your own name, evidence of your source of income or funds, your NTN if you have one, a Zakat declaration if you wish to claim exemption, and next-of-kin details. The full checklist is on our Downloads & Forms page.

It depends on how quickly complete documents are provided and on the compliance review. Incomplete documents and bank accounts not in the applicant's own name are the usual causes of delay.

Yes. Your brokerage account holds orders and settlement cash; a CDC sub-account in your own name is where the shares themselves are recorded. Both are opened as part of the process.

Non-resident applications are possible and follow the same identification and source-of-funds principles, with documentation appropriate to residence. Contact our account opening team to confirm what applies in your case.

Verifying identity, source of funds and contact details is a regulatory obligation under Pakistan's anti-money-laundering framework. It is not optional and it is not a judgement about any individual applicant.

Brokers cannot accept funds from a third party on a client's behalf. A transfer from a relative's account will normally be returned and will delay your account.

Trade confirmations and one-time passwords are sent to it. A number registered to someone else means someone else can receive your OTPs, which is the most common way people lose control of an account.

Possibly. Periodic review of client information is part of the regulatory framework, and details such as address, contact number or source of funds may need to be refreshed.

The exchange runs a pre-open period, a regular session and a defined close, with different timings on Friday to accommodate Jumu'ah prayers. Because the schedule is revised from time to time, the current timings and the holiday calendar are published by PSX; see our Trading Hours & Holidays page for the schedule we work to.

A market order executes at the best available price, prioritising execution over price. A limit order executes only at your specified price or better, prioritising price over execution.

Most often because the limit price was never reached, or because other orders at the same price were ahead in the queue. Orders can also be rejected for insufficient cleared funds or shares, or fail to execute if the security is at a price limit.

Equity trades settle on a T+2 basis, two business days after the trade date. The shares appear in your CDC sub-account once settlement completes.

An order that has not executed can generally be modified or cancelled. An executed trade cannot be reversed.

Yes, and it is a good habit. The Central Depository Company provides services that let you view your own sub-account directly.

Several separate charges can apply: brokerage commission, CDC charges, NCCPL charges, the SECP fee and applicable taxes. Each is set by a different body. Our Fees, Charges & Taxes page explains every line and where it goes.

Brokerage commission is not prescribed by the exchange; it is agreed between the client and the broker and set out in the client agreement. Contact us for the schedule that would apply to you, and get it in writing before you sign.

They are separate institutions performing separate functions. CDC holds your securities; NCCPL clears and settles your trades. Each charges for its own service.

Custody and account maintenance arrangements can apply irrespective of trading activity. Ask for the current schedule so there are no surprises.

Cash dividends are paid to shareholders on the register at book closure, through the arrangements the company has specified. Your bank details on the account must be current.

Because from that date a buyer no longer receives the declared dividend, the price typically adjusts downward by roughly the dividend amount. The fall is arithmetic, not a signal.

No. A dividend is declared at the company's discretion and may be reduced or omitted entirely.

You do not receive the new shares, and your proportional ownership of the company is diluted by the shares issued to those who did take up their rights.

Capital gains tax applies to realised gains, and withholding tax applies to certain payments and transactions. Rates are set by the Federal Board of Revenue and are revised periodically, so we do not publish figures here; check the current position with FBR or a tax adviser.

Yes. Whether you appear on the active taxpayer list affects the rate at which tax is withheld on your transactions.

Collection of capital gains tax on market transactions is administered by NCCPL.

No. We can explain which charges appear on your statement and why, but your tax position depends on your circumstances and is a matter for a qualified tax adviser.

No. Neither Almeer Securities nor any legitimate broker will ask for your password or a one-time PIN, by phone, email, WhatsApp or any other channel. Treat any such request as fraudulent.

No. We do not guarantee returns, and no legitimate broker does. If you receive such an approach, do not act on it and contact us on the number published on this website so we can confirm.

Complaints go first to us, and our Complaints & Grievances page sets out how to submit one and what to include. If you are not satisfied with the outcome, the matter can be escalated to the exchange and to the SECP, which operates a formal investor complaint service.

Contact us immediately by phone rather than by message, and do not delay. Unauthorised activity is almost always discovered by a client reading a statement, which is why confirmations should be checked when they arrive.